Many people have reported that the IPTV app has been crashing a lot lately and keeps returning to the homepage. What is causing this?
I’ve received feedback from over 5 customers already, so let’s find out what’s going on.
Application crashes and fails to run
“I am having issues using the services at present. the system keeps jumping out of the app and going to the Amazon home page on the stick“
If your application crashes frequently and also crashes when using other programs, it is necessary to consider whether it is due to excessive caching
This may be caused by too much cache on your device, you can try the following steps
1. Try clearing the cache and uninstalling unnecessary apps.
2. Try uninstalling and reinstalling the Xtrix application.
Application update pop-up alerts
Some applications will be automatically upgraded online, if your device can not be upgraded online, you can use your mobile phone or other devices to try to upgrade online, usually successful upgrade can be successfully logged in!
If you do not want to replace your device, you can seek help from after-sales customer service.