FAQ

Please fill in the details, and contact us directly.

After you login, please check it by email or other chats.

1. Please don’t use VPN. Also need to make sure your card issued bank country is the same as your now internet login country.
2. If you still cannot success, please try another card.
3. Our store support Visa and Master credit card. If you want other payment ways, please contact us.

Please use another way to login or register a new user.

Please refesh your email box after 5mins of your registration and check the email box or spam box even. If you still donot get our activation email, please check your email service or change another server like google.

Please uninstall the wrong version, and then install the correct one.

Please download the PAD version direclty and install.

You can use web browser to download directly, and by pc download and save to USB stick.

You may download the wrong version. There are STB version (for Android), and PAD version.

You need to login before visiting the download page.

STB version is for Android Smart TV, Android TV Box. PAD version is for Android Tablet, Android PAD, Android Phone, Android Cell Phone.v

Please do not worried, there is without any virus in APK,. The problem would be caused by the high security of your device/firmware setting. Please feel free to install it directly.

The apk will be auto updated. And also you can visit our website for the news.

1.Maybe your box memory dose not enough, please clean cache.
2.Maybe the app version dose not match the code.

May the device tested the trial code before. Our service limites one device one trial code only.
There would be some reasons for trial code not working. If your trial code got from our website directly, so it can be activated no problem. Please check as below:
1. Please fill in the code number carefully one by one.
2. if still problem, please check whether installed the correct version apk. There are two versions: Standard Version, Blue color Plus Version, Red color Both are using differrent trial code. So please check which version trial code in your hand.
3. If above not help, please contact our support email directly.

Please contact us to switch to your new device.

One code only can be used in one device.

You can do the subscripotion again and put the code.You can check the endurance days from software.

1. Please make sure you install the correct version according to your device.
2. Please chceck you device setting allow the apk or not.

It can use in some Android OS smart tv like Samsung and LG smart tv.

1. It dose not support M3U file. It only needs codes to open.
2. It dose not support MAG250 and PC right now.

Our APKs are compatible to Android TV Box, Android Mobile phone, PAD and other android devices.
1.For moblie phones and PAD, please install the PAD version.
2.For Android TV Box, Please install the STB version.
3.fire tv,firesitck,Nvidia shield, please in stall the STB version by USB.
4.For other devices like Enigma2, please contact us for special service.

There are 55 US channels in side now. For more US or AUS channels, please help to collect and give below details:
1. What is the channels’ name.
2. Which SAT with that channels.
3. What TP for these channels. As you know, there are too many channels in the world. So more details help us to check whether can add in short time. But We will try the best to improve our service as better as we can.

Yes, we will try the best to add. Pleas help to collect and give below details:
1. What is the channels’ name.
2. Which SAT with that channels.
3. What TP for these channels. As you know, there are too many channels in the world. So more details help us to check whether can add in short time. But We will try the best to improve our service as better as we can.

Please contact us for special version ipk and special trial code.

Only Plus Version (STB Version) is with Classic EPG.
1. That meaning installed Plus STB Version on Android TV Box, Android Smart TV, then can get the Classic EPG. If installed Plus PAD Version on your PAD or Phone, there is without Classic EPG.
2. If your Version is Standard Version (Blue Color), it is without Classic EPG.

Normally there are three times for free to transfer the subscription code/Device ID. Then from the fourth, will cut some days for per transfer.

There would be some reasons for subscription code not working. Please check as below:
1. Please fill in the code number carefully one by one.
2. if still problem, please check whether installed the correct version apk. There are two versions: Standard Version, Blue color Plus Version, Red color Both are using different subscription code. So please check which version subscription code in your hand, Standard or Plus Version? Then installed the correct version apk.
3. If above not help, please contact our support email directly.
4. If bought the wrong version subscription code, please contact us to exchange for you, but need to pay the balance if change from Standard version to Plus version.

Do not worried, we will help to transfer the subscription code to your another/new device. Please contact us with below two details:
1. Your subscription code or order number.
2. After installed apk, please inform the device ID. (how to get the device ID? please take pic of screen when run the apk or contact us directly)

The main differrence as below:
1. Trial Code is for 3days.
2. Paid subscription code is for 31/93/186/372days.
3. Some wonderful Sports Channels are not opened in Trial Code.

Standard Version & Plus Version, both are with same channels. The main difference as below:
1. Plus Version with 149 Channels 7Days Catch Up.
2. Plus Version (STB Version) with Grid EPG & Classic EPG.
3. Plus Version VOD with more wonderful sport events.

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